Using Nagish to Navigate Phone Trees
When calling automated lines such as those operated by airlines, banks, credit card companies, and telecom providers, we are often asked to "enter" or "press a number."
Examples of this include:
"Please enter your phone number followed by the # key."
"To speak with a representative, press 0."
"Please record your first name and press any key when finished."
Nagish supports all of the above use cases (and many more.)
Here's how you can take advantage of this feature during your next call:
As a rule of thumb, whenever you are asked to "enter" or "press" a number during a phone call, use the "Keypad" option rather than the keyboard. You can find it on the right side of your call controllers.
Using the keyboard is great when communicating with people 📞
However, automated systems and robots are not so great with words 🤖
Using the Keypad on automated calls helps automated systems understand your input! 🎉
